Contact Us
Click here to find out how Police Mutual is supporting you during the coronavirus pandemic
Home Insurance Emergency Claims (out of hours)
Emergency claims assistance is provided by ARAG Insurance.
Car Insurance UK Emergency Claims for Royal & Sun Alliance policies (out of hours)
Call
0800 096 3434
Mon - Sun 24/7
Car Insurance Claims Notification and Helpline for Royal & Sun Alliance policies
Open 8.30am - 6pm Monday to Friday and 9am - 1pm on Saturday mornings
European Car Claims Helpline
24 hours a day 365 days a year, dial the international exchange for the country you are dialling from first.
Mon-Fri opening hours exclude bank holidays.
Historical Products
If you would like any contact details for a product that we no longer offer, please visit the historical products page.
Calls to 0800 numbers are free from UK landlines and mobiles
Calls to 03 numbers usually cost no more than to geographic numbers (01 or 02) and are usually included in call packages, please check with your phone company if they are included in your package.
Your Concerns
If you have any concerns and want to make a complaint, or just want to give us some feedback, please visit our 'Your Feedback' page
Bereavement
Losing someone close to you can be very difficult, particularly when you also have to take care of financial matters. Please visit our 'Bereavement' page
Topical news